Refund policy

Return Policy
 
You have 14 days to return an item to receive a refund. Roundtrip shipping costs and a 25% restocking fee are deducted from the refund, which will be the price of purchase. Please note, the shipping cost will be charged in the case of a return regardless of whether or not you were originally charged for shipping.
Returned items cannot be resold to customers, as they have been used. As such, they are usually donated to charity.
We cannot guarantee delivery times or dates, including weekend or night deliveries.
Items not purchased from us cannot be assembled by our delivery team.
To begin the process of returning an order:
• You must send an email to Bathvanitiesplus@gmail.com containing your name, order number, and reason for the return.
• You will receive an email with return confirmation if your request is confirmed.
• Returns cannot be processed over the phone.
• All sales are final for clearance items. No returns may be made on items listed for clearance.

Certain brands and products are non-returnable, and orders placed for these items cannot be cancelled after 24 hours. 
All made-to order products are non-returnable, and orders placed for these products cannot be canceled.
 
Cancellation Policy 

Any orders can be cancelled within 24 hours with no charge to the customer. We cannot allow orders to be cancelled after 24 hours because orders are immediately submitted to our warehouse or the manufacturer's warehouse when the customer places them. Once an order is placed, you will receive a confirmation email with details of the order. This email must be reviewed by the customer to ensure everything is correct.

To cancel an order:
• Send an email to Bathvanitiesplus@gmail.com including your name, order number, and reason for cancellation.
• If your cancellation is approved, you will receive an email confirming your cancellation request.
• Cancellations cannot be processed over the phone.
• Orders which are being held for layaway orders, delayed delivery, and special orders cannot be cancelled after 12 hours from purchase.
• Customers who cancel an order after the 24 hour window are subject to the Return Policy.

Cancellations are not executed until Renovate for Less confirms an order has not been processed or shipped. Provided Renovate for Less confirms an order has been cancelled credit will be issued to the original form of payment.

Custom and built-to-order items are not eligible for cancellation. The item specific return policy applies to any cancellation request that cannot be executed.

Certain brands and products are non-returnable, and orders placed for these items cannot be cancelled after 24 hours. Please refer to Brand/Manufacturers’ policies. All made-to order products are non-returnable, and orders placed for these products cannot be canceled.

 
Orders Which Do Not Fit
 
Items which are sent back to the warehouse because they do not fit are subject to the return policy. Objects which do not fit in a doorway may be disassembled and reassembled. If this is the case, you may accept the delivery and you will be responsible for the contact for an assembly technician at your own cost.
 
Preparing for Delivery
 
Before your delivery, make sure to take the following precautions:
• Prepare the room by making sure adequate space is available for the installation team
• Remove furniture and other items which may be in the way
• Remove shelves and other objects from the wall which may be loose or knocked down
 
Customers who place an order with Bathvanitiesplus.com online, on the phone, via fax or email are in agreement with our terms and conditions as listed on our website.